We do our best to provide you with the most up-to-date and accurate information. In the event that an error does occur, we reserve the right to correct or cancel an order at any time and/or correct the error on our web site.


Our products are available via electronic download only. We do not offer our products on CD ROM or any other media. No materials are shipped. The serial number and activation key will be emailed to you within 24-48 hours (Mon-Fri) after the actual purchase takes place.

Refund policy

If a software product does not match the specifications and requirements listed on the website, or if it did not perform as indicated by the freely available trial version, then we are happy to issue a refund within 30 days of purchase of the product. Please email customerservice@ldapsoft.com if you think this is the case.

Due to our distribution method we cannot refund or cancel software products for any other reason as there is no way for us to physically recall the product.

Our products are distributed using the "try before you buy" method, so a customer can make absolutely sure the product is exactly what is needed. All of our clients are encouraged to perform a full evaluation of the product prior to purchasing a license for their use.