If you are having trouble installing, running or using our LDAP/AD tools, there are several options available:
1. Use the latest release, always stay up to date by using the bundled Software Updater.
2. Use the Live Help to chat with our support team, Our support team is (mostly) available from 9:00 am to 5:00 pm M-F US Central Time, to answer any software related question.
3. Read the User Guide/Tutorials, user guide is chock-full of information on the LDAP Admin functionality and how to use it.
4. Create support request, LDAPSoft provides all registered users with free email support. Our Support Team guarantees to consider each question from the software users carefully and to supply a response within the nearest 48 hours. As a rule, we try to respond to all the incoming messages, but our registered users are the first to receive a quick response.
Please use the following form to create support requests.
LDAP Admin Tool technical phone support is available to customers covered by hourly and annual support contracts.