Software Maintenance Policy

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The LDAPSoft team makes periodic software maintenance updates to our products to correct errors, make enhancements, or improve performance. All of our licenses comes with 6 months of free update maintenance, you are entitled to any software maintenance updates within the maintenance period. You can easily check for the end of the maintenance period from the software main menu -> License | Registration and Activation and check for updates from Help| Check for updates or from Update Center.

 

3 Years Of Upgrade Protection (Optional)


Optional 3 years Upgrade protection (3YUP) is offered that allows you to upgrade to any new release of LDAPSoft's tools during the coverage period without paying an additional upgrade license fee.

Upgrade Protection greatly saves your time since you no longer need to go through the procurement procedure every time new version is issued. Rather than purchasing an upgraded version every few months, 3YUP save your money with one-time purchase of Upgrade Protection.

If you have purchased software Upgrades (3YUP), please click here for Upgrade Center.

To Purchase 3YUP with the new license, please add any product to the shopping cart (Click here to add to cart) and you will be asked to add 3YUP before the final check out.


Ldap Admin Tool Standard Edition
 
LDAP Admin Tool Standard 3YUP
Quantity
3YUP Price Per License
3 years Upgrade protection (3YUP)*
1 (Single or Multi Standard Edition License)
95 USD
3 years Upgrade protection (3YUP)*
1 (Site Standard Edition License)
2000 USD
 
 
Ldap Admin Tool Professional Edition
 
LDAP Admin Tool Professional 3YUP
Quantity
3YUP Price Per License
3 years Upgrade protection (3YUP)*
1 (Single or Multi Professional Edition License)
185 USD
3 years Upgrade protection (3YUP)*
1 (Site Professional Edition License)
3000 USD
 
AD Admin Tool 3YUP
Quantity
3YUP Price Per License
3 years Upgrade protection (3YUP)*
1 (Single or Multi Standard Edition License)
115 USD
3 years Upgrade protection (3YUP)*
1 (Site Standard Edition License)
2500 USD
 
AD Admin & Reporting Tool 3YUP
Quantity
3YUP Price Per License
3 years Upgrade protection (3YUP)*
1 (Single or Multi License)
285 USD
3 years Upgrade protection (3YUP)*
1 (Site License)
3500 USD
 
LDAP Admin & Reporting Tool 3YUP
Quantity
3YUP Price Per License
3 years Upgrade protection (3YUP)*
1 (Single or Multi License)
285 USD
3 years Upgrade protection (3YUP)*
1 (Site License)
3500 USD
 
LDAP Plus AD Help Desk Professional Tool 3YUP
Quantity
3YUP Price Per License
3 years Upgrade protection (3YUP)
1 (Single or Multi License)
585 USD
3 years Upgrade protection (3YUP)
1 (Site License)
5500 USD
* From the date of purchase.

 

Bug Reporting Guidelines

We cannot promise to fix every bug right away. If the bug is obvious, critical, and we are able to reproduce it in our envrionment, we will try our best to fix it. It could also happen that we tell you to update to a newer version to see if the bug happens there. Or we might decide that the bug cannot be fixed before some major rewrite we might be planning is done. Or perhaps it is simply too hard and there are more important things on the agenda. If you need help immediately, consider obtaining a support contract.

Please use the support page to report bugs.