You can use paypal, google checkout, credit or debit card for all orders. We accept Visa, Mastercard, Amex and Discover. If you're ordering online, you will be asked to fill in the credit card type, number and expiration date during checkout. For security reasons, we don't keep your credit card information on our server after the transaction is submitted.
Having Trouble Placing Order Online?
If you are having difficulty place order online, please download and fill out the following credit card form, fax the completed form to 1-866-759-6360 (Toll Free)
How will I be informed that my transaction was successful?
Checkout through LdapSoft Website:
You will receive two email confirmations for your transaction. One will be a receipt for payment from PayPal (from email@example.com) the other will be an email from LDAPSoft (from customerservice@LDAPsoft.com). If you are using a spam filter, please set it to allow email from both of these addresses.
The PayPal email will confirm that the transaction completed successfully. You should receive this email almost immediately after you completed your order. The LDAPSoft order confirmation email will provide your serial code and activation code. You should receive this email within 24 hours after your payment was successfully completed with PayPal.
Checkout through Google Checkout:
How long after my transaction is complete will I receive the activation information?
Normally we send you your serial number and activation key as soon as the transaction is completed.
Very rarely, we may have to delay processing a transaction if there is an unexpected problem. If you don't receive the license key within 24 hours of placing an order, please use the order status page to receive the key or send an email to firstname.lastname@example.org. If you don't recive a response from the customer service after 8-10 hours of sending email to customer service there may be a problem with your email address in that case please give us a call or use live help (Mostly available M-F, 9:00 am to 5:00 pm, US Central Time).
If you paid by check, you will get the license key(s) as soon as we receive your check clearance or the funds are credited to our bank account.
What is your refund policy?
We offer 30 days money back guarantee on all software purchased online. Learn more..
Upgrade from base to Reporting or Other Editions?
Customers can upgrade from base to Reporting or other editions by simply paying the price difference between the two editions.
What discounts are available?
LDAPSoft offers 25% plus volume discounts to local, state, and federal government employees and agencies. Most faculty members and staff at schools, colleges, and universities are eligible for this 25% plus volume discount. Nonprofit organizations are also eligible for our 25% plus volume discount. (The discount is valid for new orders only and cannot be combined with any other discount, volume discount, offer or promotion).
To purchase one or several LDAP Admin Tool licenses at a special discounted price, please send a request to our sales department with the following information:
To issue a purchase order, your purchase department may need a formal product quote. To obtain a quote, please contact our sales department.
Credit Card (Online)
The check must be payable to LDAPSoft, and should include the number of your invoice. Please mail your check to:
What if I lose my serial number and activation key?